Terms & Conditions


OUR COMMITMENT TO YOU

Customer Guarantee

We strive to create products that never compromise quality or results but we understand that every person is different and has different needs. If you are not 100% happy with your purchase, we offer a 100% money-back refund within 30 days and with the receipt of purchase. No questions asked. All we ask is that you take care of the return shipping. If you purchased our product from one of our retail partners, we ask that you work with that retailer on your return.

Payment Methods

We currently accept Visa, and Mastercard credit cards. We also accept PayPal. Please contact us for more details on these payment options.

Shipping

Please note that due to the Impact of COVID-19, shipping can take longer than usual.

Shipping to Canada or the United States will be free for all purchases over $50 or more after discounts and before taxes unless free shipping is offered during a limited time offer.  Standard shipping can take up to 7 days.  Shipping to the Australia, the UK, Hong Kong and Australia will be free for purchases over $200 after discounts .  Standard shipping to these countries can take up to 21 days. If you would like to purchase a product outside of these countries, please email us at hello@sahajan.com and we can get a shipping quote for you.

Orders placed Monday through Friday are shipped within 24 hours. Those placed Saturday and Sunday are processed the following Monday.

 

 

We do not ship on the following major holidays:

  • New Years Day
  • Family Day (Canada)
  • Presidents Day (US)
  • Victoria Day (Canada)
  • Memorial Day (US)
  • July 1st
  • July 4th
  • Labour Day
  • Thanksgiving (Canada)
  • Thanksgiving (US)
  • Christmas Eve
  • Christmas Day
  • New Year's Eve
  • We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

    Terms & Conditions

    This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
    By placing an order at Sahajan, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Sahajan, for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

    Personal Information

    All personal information you provide us with or that we obtain will be handled by Sahajan as responsible for the personal information. The personal information you provide will be used to ensure deliveries and newsletters and text messages (if you opt in) are delivered to you and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Sahajan to delete or correct the information held about you. By accepting these Conditions, you agree to the above.

    When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

    Local Taxes

    Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

    Cookies

    Sahajan uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.
    The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use Vasuma without troubles you need to have cookies enabled.
    The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Sahajan.com we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

    Disclaimer

    This Web Site and all Content available on this Web Site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Sahajan products and OURS International shall not be liable for any damages of any kind related to your use of this Web Site.

    Return policy

    You are entitled to an exchange or refund within 30 days of your purchase. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please email us at hello@sahajan.com and we will work together to process your return or exchange. You may return any products within 30 days, other than SPECIALS that are listed as Final Sale Items, ordered from this website with original receipt from www.sahajan.com, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). If the shipment is returned to sender, Sahajan will charge a flat fee for $10 for shipping and handling. If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please contact hello@sahajan.com.

    Price Matching

    From time to time, Sahajan (on our website) or one of our vendor partners may have a sale associated to Sahajan products. We do not price match with our partners nor will we offer price adjustments for purchases on our site prior to a sale. If a gift with purchase is being offered on our own website, this gift is only available to those shopping during the specific time period in which the gift is available.